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Do you offer technical support for your products?
Do you offer technical support for your products?
Yes, we provide comprehensive technical support for all our products. You can reach our support team by email, phone, or through the “Contact Us” form on our website.
Do you offer discounts for bulk purchases?
Do you offer discounts for bulk purchases?
Absolutely. We offer special pricing for bulk orders. To learn more about our bulk purchase discounts, please contact our sales team directly.
How can I stay updated on new products and promotions?
How can I stay updated on new products and promotions?
Stay informed by subscribing to our newsletter. You’ll receive updates on new product arrivals, exclusive promotions, and special offers tailored to your needs.
I made a mistake. Can I change my order?
I made a mistake. Can I change my order?
Returns, Refunds and Restocking Fees. Aventon believes in the quality of its products and wants you to shop with confidence. Please read the following carefully to understand our returns and restocking fee policy applicable to all components, accessories and ebikes sold by Aventon.
Return Policy; Restocking Fees?
Return Policy; Restocking Fees?
Returns, Refunds and Restocking Fees. Aventon believes in the quality of its products and wants you to shop with confidence. Please read the following carefully to understand our returns and restocking fee policy applicable to all components, accessories and ebikes sold by Aventon.
How do I register for a Farmry.com account?
How do I register for a Farmry.com account?
To create an account with Farmry.com, follow these simple steps:
- Click the "Register" button located at the top right corner of the homepage.
- Enter your email address and choose a secure password.
- Check your inbox for a verification email and click the provided link to complete your registration.
Do you offer warranties on your products?
Do you offer warranties on your products?
Yes, all of our products are backed by a manufacturer's warranty. The duration and specific terms of the warranty may vary depending on the product. Please refer to the product details page for full warranty information.
Can I return or exchange a product?
Can I return or exchange a product?
Yes, we accept returns and exchanges. For full details on our return process, please visit our Returns page.
How long does it take to receive a response after requesting a refund? When will I get my refund?
How long does it take to receive a response after requesting a refund? When will I get my refund?
Refunds are typically processed within 3-5 business days. Once approved, funds will be credited back to your PayPal or bank account within this period. Refunds to debit cards usually take 3-5 business days, while refunds to credit cards may take between 10-30 business days, depending on your card issuer.
Return Policy; Restocking Fees?
Return Policy; Restocking Fees?
Returns, Refunds and Restocking Fees. Aventon believes in the quality of its products and wants you to shop with confidence. Please read the following carefully to understand our returns and restocking fee policy applicable to all components, accessories and ebikes sold by Aventon.
Return Policy; Restocking Fees?
Return Policy; Restocking Fees?
Returns, Refunds and Restocking Fees. Aventon believes in the quality of its products and wants you to shop with confidence. Please read the following carefully to understand our returns and restocking fee policy applicable to all components, accessories and ebikes sold by Aventon.