Contact Support
Contact Farmry for product recommendations, order support, shipping, warranty claims, returns, technical assistance, and customer service by phone or email.
At Farmry, we're committed to providing exceptional customer service before, during, and after your purchase. Whether you have questions about our products, need help choosing the right equipment, want to track an order, submit a warranty claim, or request technical support, our knowledgeable team is here to assist you.
Customer Support
📧 Email Support
info@farmry.com
Our support team responds to most inquiries within 1 business day. Please include your order number, product model, and a detailed description of your question so we can assist you as quickly as possible.
Phone Support
📞 +1 (980) 239-7164
Business Hours (Eastern Time)
- Monday – Friday: 9:00 AM – 5:30 PM
- Saturday: Closed
- Sunday & U.S. Public Holidays: Closed
If we're assisting other customers, please leave a voicemail with your name, phone number, and order number, and we'll return your call as soon as possible.
Farmry Headquarters
Farmry
117 Innovation Drive
Statesville, NC 28677
United States
Before Contacting Us
To help us resolve your request as quickly as possible, please have the following information available:
- Order number
- Product name or SKU
- Photos or videos (if reporting damage or technical issues)
- Tractor make, model, and horsepower (for compatibility questions)
- A detailed description of your question or issue
Our Commitment
We understand that purchasing agricultural equipment is an important investment. Our goal is to provide fast, knowledgeable, and reliable support throughout your ownership experience. Whether you're buying your first tractor attachment or expanding your equipment fleet, we're here to help every step of the way.
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